We paid for a yearly subscription and I can see on RWS that it has been already activated, however the Trados application still shows me the message below. I tried logging out and in again, but it did not help. How to resolve it?
Tranzlution Services s.r.o Tranzlution Services s.r.o We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0037134.
Anca Stoian | RWS Group
Tranzlution Services s.r.o Tranzlution Services s.r.o We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0037134.
Anca Stoian | RWS Group
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