I need to install Passolo 2022 on a new computer because the old one failed. I’m unable to activate the license, as it currently shows Users: 1, In Use: 1, Available: 0, and I no longer have access to the old machine.
Could you please reset the license so I can reuse it?
Lukas Lütold We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0037221.
Elisa Maxim| RWS Group
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