I have a license for SDL Trados Studio 2017 Freelance Plus. I installed it in 2018 on my old laptop. Now I am trying to install it also on my new laptop (I have one extra activation left), but I keep getting the same message:
Here is the log requested in the error message:
2026-01-18 09:58:29,558 INFO : Logging started. 2026-01-18 09:58:29,564 INFO : Sdl.Tools.Chainer.ProgramOptions: Base: Sdl.Tools.Chainer.ProgramOptions Help switch present: False Error text: Options: [task, install] [suite, TranslationStudio.Professional.Suite] [uilevel, all] [noconsole, ] [loglevel, all] Arguments: Task: Installation UILevel: All Suite path: C:\ProgramData\Package Cache\SDL\SDLTradosStudio2017_SR1\TranslationStudio.Professional.Suite Response path: Logger directory: C:\ProgramData\SDL\Chainer\Logs Logger level: ALL MSI log level: Verbose Confirm ? no 2026-01-18 09:58:29,649 INFO : Loading version 1.6 suite. 2026-01-18 09:58:31,962 INFO : Running data collection stage. 2026-01-18 09:58:39,243 INFO : Datastore after collector finished was: 2026-01-18 09:58:39,251 INFO : Sdl.Tools.Chainer.SymbolTableStack [SuiteDir, C:\ProgramData\Package Cache\SDL\SDLTradosStudio2017_SR1] [PackageCacheFolder, C:\ProgramData\Package Cache] [ModulesDir, C:\ProgramData\Package Cache\SDL\SDLTradosStudio2017_SR1\modules] [DependencyModulesDir, C:\ProgramData\Package Cache\SDL\Dependencies] [ProgramFilesFolder, C:\Program Files (x86)] [StudioFolder, C:\Program Files (x86)\SDL\SDL Trados Studio\Studio5] [PackageCache2017, C:\ProgramData\Package Cache\SDL\SDLTradosStudio2017] [HasSetLicenseUI, True] [AcceptedLicenseAgreement, True] 2026-01-18 09:58:39,252 DEBUG : Sdl.Tools.Chainer.SymbolTableStack [SuiteDir, C:\ProgramData\Package Cache\SDL\SDLTradosStudio2017_SR1] [PackageCacheFolder, C:\ProgramData\Package Cache] [ModulesDir, C:\ProgramData\Package Cache\SDL\SDLTradosStudio2017_SR1\modules] [DependencyModulesDir, C:\ProgramData\Package Cache\SDL\Dependencies] [ProgramFilesFolder, C:\Program Files (x86)] [StudioFolder, C:\Program Files (x86)\SDL\SDL Trados Studio\Studio5] [PackageCache2017, C:\ProgramData\Package Cache\SDL\SDLTradosStudio2017] [HasSetLicenseUI, True] [AcceptedLicenseAgreement, True] 2026-01-18 09:58:39,317 INFO : Running system alteration stage. 2026-01-18 09:58:39,519 INFO : Registering Setup with ARP 2026-01-18 09:59:49,639 FATAL : Sdl.Tools.Chainer.ExpressionEvaluator+InterpreterException: The code fragment 'Chainer.SystemInfo.VersionNumber < new Version(5, 1, 2600)' caused the following errors: error CS0016: Could not write to output file 'c:\Users\info\AppData\Local\Temp\d4h1vkub\d4h1vkub.dll' -- 'The process cannot access the file because it is being used by another process. ' at Sdl.Tools.Chainer.ExpressionEvaluator.Evaluate(String codeFragment, Object[] argumentValues, AssemblyReferences references, ParameterList parameterList, Type resultType) at Sdl.Tools.Chainer.Expression`1.Evaluate(Object[] argumentValues) at Sdl.Tools.Chainer.ChainerSteps.Terminator.Launch(WorkflowBase workflow, WorkflowDirection previousDirection) at Sdl.Tools.Chainer.Workflows.SystemAlterationWorkflow.Run() at Sdl.Tools.Chainer.Task.Perform(Suite suite) at Sdl.Tools.Chainer.Program.Execute() at Sdl.Tools.Chainer.Program.Main() 2026-01-18 09:59:49,640 INFO : Logging ended.
What should I do?
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[edited by: RWS Community AI at 9:23 AM (GMT 0) on 18 Jan 2026]
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