Unable to install (error CS0016) SDL Trados Studio 2017 Freelance Plus as an extra activation

I have a license for SDL Trados Studio 2017 Freelance Plus. I installed it in 2018 on my old laptop. Now I am trying to install it also on my new laptop (I have one extra activation left), but I keep getting the same message:


Error message in SDL Trados Studio 2017 SR1 stating 'An error occurred and the program was aborted. Please generate a debug log and contact technical support.'

Here is the log requested in the error message:

2026-01-18 09:58:29,558 INFO  : Logging started. 
2026-01-18 09:58:29,564 INFO  : Sdl.Tools.Chainer.ProgramOptions:
Base: Sdl.Tools.Chainer.ProgramOptions
Help switch present: False
Error text: 
Options:
  [task, install]
  [suite, TranslationStudio.Professional.Suite]
  [uilevel, all]
  [noconsole, ]
  [loglevel, all]
Arguments:

Task: Installation
UILevel: All
Suite path: C:\ProgramData\Package Cache\SDL\SDLTradosStudio2017_SR1\TranslationStudio.Professional.Suite
Response path: 
Logger directory: C:\ProgramData\SDL\Chainer\Logs
Logger level: ALL
MSI log level: Verbose
Confirm ? no 
2026-01-18 09:58:29,649 INFO  : Loading version 1.6 suite. 
2026-01-18 09:58:31,962 INFO  : Running data collection stage. 
2026-01-18 09:58:39,243 INFO  : Datastore after collector finished was:  
2026-01-18 09:58:39,251 INFO  : Sdl.Tools.Chainer.SymbolTableStack
[SuiteDir, C:\ProgramData\Package Cache\SDL\SDLTradosStudio2017_SR1]
[PackageCacheFolder, C:\ProgramData\Package Cache]
[ModulesDir, C:\ProgramData\Package Cache\SDL\SDLTradosStudio2017_SR1\modules]
[DependencyModulesDir, C:\ProgramData\Package Cache\SDL\Dependencies]
[ProgramFilesFolder, C:\Program Files (x86)]
[StudioFolder, C:\Program Files (x86)\SDL\SDL Trados Studio\Studio5]
[PackageCache2017, C:\ProgramData\Package Cache\SDL\SDLTradosStudio2017]
[HasSetLicenseUI, True]
[AcceptedLicenseAgreement, True] 
2026-01-18 09:58:39,252 DEBUG : Sdl.Tools.Chainer.SymbolTableStack
[SuiteDir, C:\ProgramData\Package Cache\SDL\SDLTradosStudio2017_SR1]
[PackageCacheFolder, C:\ProgramData\Package Cache]
[ModulesDir, C:\ProgramData\Package Cache\SDL\SDLTradosStudio2017_SR1\modules]
[DependencyModulesDir, C:\ProgramData\Package Cache\SDL\Dependencies]
[ProgramFilesFolder, C:\Program Files (x86)]
[StudioFolder, C:\Program Files (x86)\SDL\SDL Trados Studio\Studio5]
[PackageCache2017, C:\ProgramData\Package Cache\SDL\SDLTradosStudio2017]
[HasSetLicenseUI, True]
[AcceptedLicenseAgreement, True] 
2026-01-18 09:58:39,317 INFO  : Running system alteration stage. 
2026-01-18 09:58:39,519 INFO  : Registering Setup with ARP 
2026-01-18 09:59:49,639 FATAL : Sdl.Tools.Chainer.ExpressionEvaluator+InterpreterException: The code fragment 'Chainer.SystemInfo.VersionNumber < new Version(5, 1, 2600)' caused the following errors:
error CS0016: Could not write to output file 'c:\Users\info\AppData\Local\Temp\d4h1vkub\d4h1vkub.dll' -- 'The process cannot access the file because it is being used by another process. '

   at Sdl.Tools.Chainer.ExpressionEvaluator.Evaluate(String codeFragment, Object[] argumentValues, AssemblyReferences references, ParameterList parameterList, Type resultType)
   at Sdl.Tools.Chainer.Expression`1.Evaluate(Object[] argumentValues)
   at Sdl.Tools.Chainer.ChainerSteps.Terminator.Launch(WorkflowBase workflow, WorkflowDirection previousDirection)
   at Sdl.Tools.Chainer.Workflows.SystemAlterationWorkflow.Run()
   at Sdl.Tools.Chainer.Task.Perform(Suite suite)
   at Sdl.Tools.Chainer.Program.Execute()
   at Sdl.Tools.Chainer.Program.Main() 
2026-01-18 09:59:49,640 INFO  : Logging ended. 

What should I do?



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[edited by: RWS Community AI at 9:23 AM (GMT 0) on 18 Jan 2026]