Hello,
- I have recently purchased a new desktop and laptop.
- Following your instructions, I have tried to reset my license but, at the moment, I can only use the license on my desktop
- I am still unable to deactivate the license on my desktop and also unable to activate the license on my laptop.
- Could you please assist on how to proceed? Is it possible for you to reset the license remotely?
- Software details: Trados Studio 2021 Freelance Plus - 16.2.12.9338
Many thanks,
Javier
So you already tried deactivating from the software, Help - Product activation?
If so, have you also tried resetting the license from your RWS account? https://oos.sdl.com/asp/products/ssl/account/mylicenses/licenses.aspx
The process is described in this article: gateway.rws.com/csm
Kind regards,
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
So you already tried deactivating from the software, Help - Product activation?
If so, have you also tried resetting the license from your RWS account? https://oos.sdl.com/asp/products/ssl/account/mylicenses/licenses.aspx
The process is described in this article: gateway.rws.com/csm
Kind regards,
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Translate
