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I have a Trados Studio 2019 Freelancer version. Currently I am currently in the process of changing my laptop. I want to use deactivate the Trados Studio in my existing laptop and activate the same in my new laptop
RWS Community
Hello Selvakumar Jambulingam
Please try to reset the license from your RWS account as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
In case you have Windows 11 installed on the new PC, follow these steps before activating the license: In Windows search bar type "Device Manager" and open it and then go to: Network Adapters - Action - Add Legacy Hardware - Install the hardware that I manually select from a list - Network adapters - Choose a network adapter (Microsoft > Microsoft KM -Test).
Then activate the license offline: https://sdl.service-now.com/kb?id=kb_article_view&sysparm_article=KB0039784
Thank you,
Sorin
Hello Selvakumar Jambulingam
Please try to reset the license from your RWS account as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
In case you have Windows 11 installed on the new PC, follow these steps before activating the license: In Windows search bar type "Device Manager" and open it and then go to: Network Adapters - Action - Add Legacy Hardware - Install the hardware that I manually select from a list - Network adapters - Choose a network adapter (Microsoft > Microsoft KM -Test).
Then activate the license offline: https://sdl.service-now.com/kb?id=kb_article_view&sysparm_article=KB0039784
Thank you,
Sorin