Hello.
I would like to reset my SDL Trados Studio 2021 Freelance Plus license because my hard disc crashed.
The Trados reseller sent me the information I had to follow which was:
Login in my Account, go to Products & Plans, Licenses & Subscriptions and then I was supposed to see the Reset License, which I would click.
However this does not appear, hence I am writting to you asking for help.
Thank you,
Maria
MARIA DOUKAKI We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0037993.
Elisa Maxim| RWS Group
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