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Estoy intentando desactivar mi licencia por un cambio de computadora para poder instalar en la nueva y me sale el error "no se ha podido conectar al servidor de instalación... error en el servidor remoto 403"
RWS Community
Estoy intentando desactivar mi licencia por un cambio de computadora para poder instalar en la nueva y me sale el error "no se ha podido conectar al servidor de instalación... error en el servidor remoto 403"
Hi Claudia Ballak,
Please try to reset the license from your RWS account as indicated in the following article:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
And when you activate again, we advise using offline activation for Trados 2019, please check the Youtube playlist with activation and deactivation instructions for both offline and online procedures.
https://www.youtube.com/playlist?list=PLeCTib6EEYZHfZBaRI2ZsRm3r8bKGq-Qz
Best regards,
Anca
Anca Stoian | RWS Group
Hi Claudia Ballak,
Please try to reset the license from your RWS account as indicated in the following article:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
And when you activate again, we advise using offline activation for Trados 2019, please check the Youtube playlist with activation and deactivation instructions for both offline and online procedures.
https://www.youtube.com/playlist?list=PLeCTib6EEYZHfZBaRI2ZsRm3r8bKGq-Qz
Best regards,
Anca
Anca Stoian | RWS Group