How do I get the Installation Id for an offline license activation?

I recently changed computers and reset the SDL Trados 2019 license for the old computer and now I need to activate the license on my new computer.

Where do I get the Installation Id?

I have a problem concerning the RWS community. I and my colleague both have accounts but it is no longer possible to switch users. How can I force this? 

Product Activation window showing Offline Activation instructions. Fields include Activation code, Installation ID, and Activation certificate. Buttons for Activate, Cancel, and Help are visible.


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[edited by: RWS Community AI at 3:26 PM (GMT 0) on 5 Feb 2026]
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