I dowloaded both thanks, but I still cannot open the files

Marion Piroux  - what files are you referring to?

Can you please specify if you have problems installing Trados? 

We manage Trados related queries and issues here, not third party ones.

Thank you.

Anca

I installed Trados for free trial for now and I am trying to open a zip file in order to work on the files. I downloaded winrar and winzip but I still have the issue.

I wanted to buy Trados but I will not if I can't use it.

Thanks in advance for your help

Trados does not open directly zip files, please contact the person who send you the file to resend it unzipped.

Trados is a CAT tool, not a software to zip or unzip files. 

You can check the file formats for Trados here:docs.rws.com/.../supported-file-types-334056

Marion Piroux 

Are you sure these files are *.zip? Do you see the file name extension? If not, change this: https://learn.microsoft.com/en-us/answers/questions/4349805/how-can-i-get-the-extension-to-display-along-with

The issue has nothing to do with Trados Studio. This software does not open any zip files.

Yes, the files are .zip

Marion Piroux 

How do you try to open these files? The most simple way would be right click and chose either "Open" or "Extract all". Should this not work, maybe the archive is simply damaged. If you have installed WinRar, you should see this when right clicking a zip file:

Chose one of the highlighted options to extract your files.

Marion Piroux 

How do you try to open these files? The most simple way would be right click and chose either "Open" or "Extract all". Should this not work, maybe the archive is simply damaged. If you have installed WinRar, you should see this when right clicking a zip file:

Chose one of the highlighted options to extract your files.