I tried to repaid trados because some files could not be seen.
Since then trados does not open, and an abortion error is seen everytime.
I uninstalled it from my pc and everytime i am trying to download again, it does not open,
moreover, i tried to reset my license and nothing has happened.
I don't know what to do, really.
Stavroula Tsikopoulou We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0040912.
Anca Stoian | RWS Group
Thank you, if possible, i prefer via email or phone.
I do not know what to do.
Hi Stavroula
The team is going to contact you via email, just make sure you check not just the Inbox, but also Spam folder or Promotions of the email you used here in community. They don't contact via phone. Thank you.
Best regards,
Anca
Anca Stoian | RWS Group
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