Activation Issue for Trados Studio 2022 After Deactivation

Dear Support Team,

I recently purchased a new laptop and deactivated my existing Trados Studio 2022 license from my previous device. I also received an email confirming the offline deactivation, including the offline deactivation ticket.

However, after installing Trados Studio 2022 on my new laptop, I am unable to activate it because I do not have the activation code.

Could you please advise me on how I can retrieve my activation code or complete the activation process on my new labtop?

Thank you very much for your assistance.

Kind regards,

Jenn

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