I have Trados Studio 2019 Freelance Plus. I need to use its extra activation on my new laptop, but only received the following message:
"アクティベーションに失敗しました。
アクティベーション サーバーに接続できませんでした。プロバイダ設定のアクティベーション サーバー アドレスを確認してください。 - リモート サーバーがエラーを返しました: (403) 使用不可能"
Could you let me know how I can solve this?
HI Miyako Koumura,
Please try offline activation for Trados 2019 https://www.youtube.com/watch?v=xVQZyX3tbsg&list=PLeCTib6EEYZHfZBaRI2ZsRm3r8bKGq-Qz&index=4
Also, if you are on Windows 11, you may need to do this first, before activating Trados:
In Windows search bar type "Device Manager" and open it and then go to: Network Adapters - Action - Add Legacy Hardware - Install the hardware that I manually select from a list - Network adapters - Choose a network adapter (Microsoft > Microsoft KM -Test).
Then try again offline activation and let us know if this worked.
Trados 2019 was not tested on Windows 11 and it may not behave as expected.
Best regards,
Anca
Anca Stoian | RWS Group
Translate
