Good afternoon! I have 2 freelance Studio 2017 licenses, but one of them appears as Activate in my account. By the way, I´m not using any of them at the moment. How can I deactive this one for installing in two different PCs? I have tried to deactive it yet, but the deactivation code that was generated was not valid. Is it possible to reset it, please? Thanks in advance! Luciane
Luciane Albuquerque We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0041387.
Ana Sabo | RWS Group
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You've done the courses and still need to go a little further, or still not clear?
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Luciane Albuquerque We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0041387.
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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