I can NOT desactivate license to re-install the program. Trados suddenly stopped working, so I need to re-install it.

I can NOT desactivate license to re-install the program. Trados suddenly stopped working, so I need to re-install it.

Hello Carlos Luengo Martín
Please try to reset the license from your RWS account as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Thank you,
Sorin