Hi, after my laptop crashed I have been unable to deactivate/activate mz perpetual licence SDL Studio 2021 on a new laptop. No deactivation option is available, only activation, but it doe not work.

Hi, after my laptop crashed I have been unable to deactivate/activate mz perpetual licence SDL Studio 2021 on a new laptop. No deactivation option is available, only activation, but it doe not work.

Dear Ana,
Thank you, this helped to successfully reset the license. Yet, I am still not there, Trados is still completely empty with the notification no internet connection.
If you are referring to your projects or files, please note that Trados does not function as a file repository. All your work is stored locally on your computer. If you move the program to a different PC, you will need to manually copy your files and transfer them to the new computer before reopening or uploading them again in Trados.
Please feel free to contact us again if you need any further assistance.
Kind regards,
Ana Sabo | RWS Group
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Dear Ana,
Thank you for the swift response. All clear!
Kind regards,
Dear Brankica Bjelos
With great pleasure, anytime!
Kind regards,
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Dear Brankica Bjelos
With great pleasure, anytime!
Kind regards,
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub