I am a Trados Studio 2019 user and I am unable to access Language Weaver / Language Cloud. When I attempt to log in to the portal or through Studio, I receive the error: 'You are not allowed to login to Language Weaver.' My account appears to be missing the necessary provisioning for the 6-million character MT quota. Please could you manually link my RWS ID to the Language Weaver service?
Hi Gemma Higham,
Engineering and technical support for Trados Studio 2019 and MultiTerm Desktop 2019 ended on December 31, 2022. Since this date, services covered under standard maintenance agreements - including technical support, updates and new patches - are no longer available.
Machine Translation offered previously through SDL Language Cloud and currently through Language Weaver cannot be activated for Trados Studio 2019 licenses, after December 31 2022. You can check the article regarding the life cycle of our products here.
Best regards,
Anca
Anca Stoian | RWS Group
Hi Gemma Higham,
Engineering and technical support for Trados Studio 2019 and MultiTerm Desktop 2019 ended on December 31, 2022. Since this date, services covered under standard maintenance agreements - including technical support, updates and new patches - are no longer available.
Machine Translation offered previously through SDL Language Cloud and currently through Language Weaver cannot be activated for Trados Studio 2019 licenses, after December 31 2022. You can check the article regarding the life cycle of our products here.
Best regards,
Anca
Anca Stoian | RWS Group
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