Why it does not appear my payed subscription to be activated?

Why it does not appear my payed subscription to be activated?

Jocelyn Fernández Sandoval We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0043639.
Anca Stoian | RWS Group
Thank you, dear Anca, please. I will be reading my e-mail to receive Help and my activation to use my Trados, which I bought today.
Hello dear RWS Community, Vlad Tureschi and Anca, it's a pleasure to meet you all. I just want to thank you all for helping me with the initial part to activate my Trados Subscription, for giving me the chance to learn from this wonderful program with the learning set of your University, thank you. I have just received the invoice with the exact date on which the process begins, already standardized, with all that my monthly subscription involves. I am very happy, it is an honor for me to learn from you. Have a wonderful week <3
Thank you so much for your kind words! We're really glad we could support you in getting started, and it’s wonderful to hear how excited you are about learning with Trados. Wishing you a great week ahead!
Kind regards,
Thank you so much for your kind words! We're really glad we could support you in getting started, and it’s wonderful to hear how excited you are about learning with Trados. Wishing you a great week ahead!
Kind regards,