Trados login issue – trial subscription interfering with Freelance account:

Question

I have installed Trados on my laptop and I have a Freelance subscription. I also have access to two tenants: my personal tenant and the tenant of a company I work with, which uses Enterprise. 
 However, when I log in, I am shown a 30-day trial subscription, even though I already have a Freelance subscription. Once the 30-day trial expired, I was no longer able to switch between my personal tenant and the company tenant. 
 Could you please let me know how to remove the trial subscription from my computer? I understand that it may be stored locally, but I do not need it and it seems to be causing this issue. 
 Thank you in advance for your support. Marta

Anca Stoian · Answer

Hi Marta Silvia Penso , 
 Are you trying to use the Freelance license on a domain based network (company network)? 
 If yes, then please note that this is not possible. Freelance does not work on such network. 
 If you are working on a domestic network, then i n order to alternate the two, you need to switch accounts in Trados, from the Subscription tab in the activation window.

Best regards, 
 Anca

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Trados login issue – trial subscription interfering with Freelance account: