I am receiving the following error message in French

We already tried the reset process but I am still receiving this error message
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[edited by: RWS Community AI at 1:12 PM (GMT 0) on 24 Mar 2026]

I am receiving the following error message in French

We already tried the reset process but I am still receiving this error message

Elodie Gassmann We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0043897.
Ana Sabo | RWS Group
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