Reached the maximum allowed concurrent activations

Question

Hello, 
 I'm getting this message on Trados Studio 2024 when I try to use it and activate my subscription. I have only one device. This problem has appeared frequently but it usually disappears after some time. Now it persists and won't let continue my work. 
 This is a bug in your software. Can you finally please fix it? 
 Thanks.

Vlad Bondor · Answer

Hello Martina Koskinen 
 The issue affecting the Trados Subscription Licensing has now been resolved. 
 
 Our technical team has implemented a fix and services are operating normally. We will continue to monitor the system closely to ensure stability. 
 
 We apologize for any inconvenience caused and appreciate your patience while we worked to resolve this issue. Please let us know if you continue to experience any problems.

Trados Portfolio > 2. Licensing and Installation

Reached the maximum allowed concurrent activations