I can't activate my subscription license with the message saying that the maximum number of connected devices allowed for the subscription has been reached.
The thing is, I can't access Manage account -> Connected Devices tab.
Please, solve this problem as soon as possible.
Thank you.
haejin baik We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0044017.
Anca Stoian | RWS Group
haejin baik We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0044017.
Anca Stoian | RWS Group
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