I got thrown out of Trados with the information that the maximum number of connected devices allowed for the subscription has been reached. I tried to reset but now I can't reactivate my account. Please help, I have an urgent deadline!
Maria Vikman We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0044026.
Anca Stoian | RWS Group
Please, my deadline is tomorrow
Hi Maria Vikman ,
the issue with the activation of the subscription has been resolved by the technical team, you should be able to use Trados now. If you still have activation problems please reply here.
Thank you.
Best regards,
Anca
Anca Stoian | RWS Group
Hi Maria Vikman ,
the issue with the activation of the subscription has been resolved by the technical team, you should be able to use Trados now. If you still have activation problems please reply here.
Thank you.
Best regards,
Anca
Anca Stoian | RWS Group
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