We have a total of four 2021 licenses, two activated offline on one server, and two activated offline on the other server. We would like to deactivate two 2021 licenses from one server offline so we can complete an upgrade to 2024 for them. Thanks!
Maia Costa We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0044318.
Anca Stoian | RWS Group
Maia Costa We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0044318.
Anca Stoian | RWS Group
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