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I cannot deactivate my Trados Studio 2024 license.

Priscila Pedro

I have tried to deactivate the license offline, But I got the following message: 

Error message with red X icon stating: 'An error has occurred with your offline-deactivation. If you continue to have problems, please log a support request.'

I need to deactivate it to install in another computer. Could you please help

Thanks

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[edited by: RWS Community AI at 12:51 PM (GMT 1) on 29 Mar 2026]
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