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I am trying to reset my licence online in order to set up a new laptop. Can't access the software on my old laptop. When I click reset licence online, I get an error message. Help would be much appreciated!
RWS Community
I am trying to reset my licence online in order to set up a new laptop. Can't access the software on my old laptop. When I click reset licence online, I get an error message. Help would be much appreciated!
J Kohl We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0044706.
Anca Stoian | RWS Group
J Kohl We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0044706.
Anca Stoian | RWS Group