When I launch Trados Studio 2024, the message ‘Extensions are being loaded’ appears in the window, but then Trados doesn’t open. It occurred to me that the day before I had tried to install some plug-ins from the App Store, but then I didn’t go any further. Could this be the cause of the problem? If yes, how can I solve it?
Angela Zanoner We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0044992.
Anca Stoian | RWS Group
Angela Zanoner We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0044992.
Anca Stoian | RWS Group
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