Hello!
When I launched Trados, license was automatically deactivated. I checked my account and it is displayed that the license is still in use
I reset my license and tried to activate again, but it wasn't successful.

Hello!
When I launched Trados, license was automatically deactivated. I checked my account and it is displayed that the license is still in use
I reset my license and tried to activate again, but it wasn't successful.

Hello Saori Kagami
Did you receive any error message when you tried to activate the license? Does your computer name contain any special characters?
Thank you,
Sorin
Saori Kagami We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0045606.
Anca Stoian | RWS Group