Hi All,
All of a sudden I got this message. Can you please let me know what has happened?
All the best.
Generated Image Alt-Text
[edited by: RWS Community AI at 3:19 PM (GMT 1) on 13 Apr 2026]

Hi All,
All of a sudden I got this message. Can you please let me know what has happened?
All the best.


I visited my account and found there might be issues! Is this the reason at all?
Hello Sameh Elsharkawy
There is currently a system outage that is affecting the Studio Subscription service.
Our subscription system is currently experiencing some intermittent issues and we apologize for the inconvenience.
The issue is being treated as a top priority. An update will be provided as soon as we receive further information from our technical team.
Thank you for understanding.
Radu
Thanks for your super fast reply Radu. I appreciate it. It seems to have been fixed, or at least now, I managed to activate again.
Hello Sameh Elsharkawy
Yes, this is the reason, the services are now being restored.
It should be working again soon.
Please wait for 5-10 minutes.
Thank you for your understanding.
Radu
Great, that is good news Sameh.
Yes, our system team has managed to fix the situation.
If you have other issues, please get back here or in a new post on Community,
Thanks
Radu