The borrowed license is expired

Question

Since this morning, when trying to open Trados Studio (Network 2024 License), we have this message :

Studio 2024 was working normally until now. We have 2 2024 network licenses that we use with LBS. 
 At no point between yesterday and today were these licenses deactivated. 
 When clicking "retour", we get the following messages :

When clicking "Oui" (yes) here, we get an error message : 
 
 I've contacted LBS Support, but they said to reach out to you as well. 
 
 Please help, as this is slowing down our operations quite a bit. 
 
 Thanks,

Ana Sabo · Answer

Garry Hutton We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0046625.

Ana Sabo | RWS Group

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Trados Portfolio > 2. Licensing and Installation

The borrowed license is expired