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I'm switching to a new computer, so I deactivated the license on the old computer before activating the license on the new one. Upon entering the key on the new computer, I received an error message (Could not activate this license. Activation is not allowed because entitlement is in DISABLED state). When I signed into my RWS account to double check the license key, my 2021 license was no longer listed under Licenses, only Trados Studio 2017. I upgraded from Studio 2017 to Studio 2021 Freelance Plus in 2021; this upgrade is still visible in my order history.
