Hello,

I have a permanent licence to Trados Studio since I first bought the program back in 2009. I had a licence for 2 computers (desktop and laptop). My laptop recently crashed, with no possibility for me to deactivate the licence beforehand. I have tried to reactivate the licence on my new laptop, deactivating the licence on the desktop and now I have no functioning licence on either device!! And no possibility to contact your company for direct assistance!! Please let me know what I should do to be able to use the program both on my desktop and on my laptop. And as soon as possible as I am unable to use the program on either of the devices.

Thanks in advance

Annick