hello, I am unable to deactivate in order to make a fresh download on my new laptop. Appreciate your help;)

hello, I am unable to deactivate in order to make a fresh download on my new laptop. Appreciate your help;)

Hi Paulo Fernandes,
Have you tried to reset the license from your RWS Account? here is how: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Best regards,
Anca
Anca Stoian | RWS Group
Hi Paulo Fernandes,
Have you tried to reset the license from your RWS Account? here is how: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Best regards,
Anca
Anca Stoian | RWS Group