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Today my computer broke down and I had to reinstall the system. When I reinstalled and opened Trados Studio 2015 Freelance, it said "License Expired". However, as I did not have a chance to deactivate the product, now I cannot activate it with the code I have. Moreover, since I cannot get into the activation wizard and cannot generate the Deactivation Certificate, none of the solutions in your knowledge base works for me. Could you kindly let me know what to do to deactivate the license displayed as "in use" in my account? Thanks so much!
