How can I get my money back after the ridiculous fiasco of Studio 2015 not working in Windows 10?

Question

Since I downloaded Studio 2015 it will not work on my windows 10 computer

Paul · Accepted Answer

Hi Peter, 
 
I have moved your post into the Studio Community because this is a better place to get support with your problem. Can you provide any details around what you are seeing because there are no known issues with Studio 2015 and W10. Do you get any error messages? What do you mean by not working, is it a particular function or you just generally can't start Studio? 
 
If you can provide some more information we can help you. 
 
Regards 
 
Paul

Walter Blaser · Answer

Peter 
 
I am not sure if this is the real cause, but can you please check which version of Microsoft .NET is installed (your stacktrace shows only v 4.0). 
Studio requires .NET 4.5.2 and normally installs it if it is not present on the system. It is possible that this installation did not succeed in your case. 
 
Did you try a repair or a fresh install? 
 
Walter

Paul · Answer

Hello Peter, 
 
ok - there is clearly something wrong with your specific setup. I have logged a support request on your behalf so a support engineer can help you with the installation. 
 
Regards 
 
Paul

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How can I get my money back after the ridiculous fiasco of Studio 2015 not working in Windows 10?