need to reset it license?

Question

I formatted my laptop today without deactivating my sdl 2015 license could you please assist me to reset it my license? Thanks! Omar Garane

Paul · Answer

Hi Omar, 
 
For licensing or installation issues that prevent you from working we have a route for all customers to get help. This can be achieved really quickly using this link: 
 
 http://support.xl8.one 
 
Just fill in the form and submit it. Make sure your email address is entered correctly or nobody will be able to get back in touch with you. 
 
Regards 
 
Paul

Trados Portfolio > 2. Licensing and Installation

need to reset it license?