Blocked license in formatted PC

Question

Hello, 
 I recently formatted my PC and didn't deactivate my Trados 2015 license. 
 Now, I installed Trados again in the formatted PC and my license is still in use, so I can't do anything. 
 I googled and so on, but didn't find anything. I just sent a contact form here in SDL.com, but haven't received any reply yet. 
 Any ideas? 
 Thank you!

Roman Grant · Answer

Hi Álvaro, 
 
In order to reset your Studio 2015 Freelance license please log a support request via the link below: 
 
 http://support.xl8.one/ 
 
Once support Ticket is submitted our Support Team will reset the license for you, then you can activate it again with the same license code. 
 
Kind Regards, 
 
SDL_Roman

Trados Portfolio > 2. Licensing and Installation

Blocked license in formatted PC