license deactivation/reactivation

Question

Hi there, 
 I need two use two Laptops to work but never simultaneously. Is there a limit to the number of license deactivations/reactivations for Trados 2015 Freelance? Thanks in advance, Jose Fajardo

Roman Grant · Answer

Hi Jose, I just want to add to what Alison already suggested. Yes, you can deactivate and reactivate the Studio software as many times as required. However as the best practise please allow at least 30 minutes after deactivation on one computer and reactivation on the other. That time is needed for the servers to catch up. Please note that with PLUS version you can also use one of the activations and keep the second one for emergency situations such as PC breakdown. I had a look at your SDL account and noted that your FREE SDL Studio 2017 upgrade has not yet been processed. When upgrading, SDL allow you to continue using your previous version under certain criteria***- allowing a smooth migration process to the latest version. If you wish to keep the previous (2015) FREELANCE license on the same machine as Studio 2017- PLEASE DO NOT deactivate the actual license in Studio- ONLY process the upgrade in your account. A deactivated license cannot be reset! You may continue to use the legacy version until- -you attempt to migrate the software to a new PC/ cloud storage etc. -deactivate the license (intentionally or by mistake) -upgrade your OS -reformat your hard drive Thank you, Roman

Roman Grant · Answer

Hi Filipo, 
 
Studio 2017 is fully backwards compatible with all previous versions of the Studio, therefore you do not need to have Studio 2014 to work with a clients who are still using an older versions of the software. 
Please take a look at the article below about keeping your old licenses after upgrade: 
 community.sdl.com/.../1237.can-i-keep-my-old-license-after-upgrading 
 
Kind regards, 
 
Roman

Paul · Answer

Hi Johannes, 
 
You don't deactivate the product, you just return it in your account. So as long as your computer is working fine you will be able to still use the old version. But as soon as you deactivate it in the product that's it... no longer available to you. 
 
If you want indefinite use of the older version then you need to purchase a new licence and not just upgrade. 
 
Regards 
 
Paul

Paul · Answer

Hello René-Gilles Etienne 
 Unknown said: Can you confirm that, as Alison Field said, there are absolutely no limitations applying to transferring a license back and forth between two computers (I have just acquired a new desktop, but I will still occasionally need to use my laptop to work abroad)? 
 None whatsoever, you can deactivate/activate as many times as you like. But if you only have two computers a Freelance Plus licence might make sense so you don't have do this. If you forget it's a bit of a nuisance!

Trados Portfolio > 2. Licensing and Installation

license deactivation/reactivation