Hello, thanks for the quick reply. Clicking the gold banner only brings me back to the 2015 My Account entry, I cannot access the 2017 licensing page.

Question

Clicking the gold banner only brings me back to the 2015 My Account entry, I cannot access the 2017 licensing page. Sorry, seems I can't suss this forum system, this is a reply to my last post (how do I reach it?) Hugh

Lydia Simplicio · Answer

Hi Hugh, 
 
Please refer to the following community blog- this explains the process if full- and the steps to follow- 
 
 community.sdl.com/.../1237.can-i-keep-my-old-license-after-upgrading 
 
Steve

Trados Portfolio > 2. Licensing and Installation

Hello, thanks for the quick reply. Clicking the gold banner only brings me back to the 2015 My Account entry, I cannot access the 2017 licensing page.