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Hello,
I'm using SDL Studio 2017 Freelance Plus. I just deactivated one of the two license keys, but I can't re-activate it again because it says it's in use and "remaining quantity is 0." Can I reset it on my own?
Thank you.
Hello,
I'm using SDL Studio 2017 Freelance Plus. I just deactivated one of the two license keys, but I can't re-activate it again because it says it's in use and "remaining quantity is 0." Can I reset it on my own?
Thank you.
Hi Jason,
Indeed your SDL account shows as both activation are currently in use. In order to reset your license please log a Support Ticket via the link below:
http://support.xl8.one/
Once submitted our Support Team will be in contact with you shortly.
Just for our information could you confirm what version of Windows are you running and whether you recently installed Windows updates?
Kind regards,
Roman
Hi,
Thank you for prompt reply.
I just submitted a Support Ticket via the link provided.
I'm using Windows 10 Professional and I have no Windows updates installed recently.
Thank you.
Hi,
Thank you for prompt reply.
I just submitted a Support Ticket via the link provided.
I'm using Windows 10 Professional and I have no Windows updates installed recently.
Thank you.
