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Hello,
I'm using SDL Studio 2017 Freelance Plus. I just deactivated one of the two license keys, but I can't re-activate it again because it says it's in use and "remaining quantity is 0." Can I reset it on my own?
Thank you.
Hello,
I'm using SDL Studio 2017 Freelance Plus. I just deactivated one of the two license keys, but I can't re-activate it again because it says it's in use and "remaining quantity is 0." Can I reset it on my own?
Thank you.
Hi Jason,
Indeed your SDL account shows as both activation are currently in use. In order to reset your license please log a Support Ticket via the link below:
http://support.xl8.one/
Once submitted our Support Team will be in contact with you shortly.
Just for our information could you confirm what version of Windows are you running and whether you recently installed Windows updates?
Kind regards,
Roman
Paul Filkin | RWS Group
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Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
