Error Message: An error occurred whilst parsing the xml

Hello All,

I encountered an error a few days ago and could not resolve it. I've attached screenshots of the error message, and the file location on File Explorer.

I have Trados Studio 2022 on Windows 10 Platform and Microsoft 365. I encountered an issue a few days ago where the error message reads: An error occurred whilst parsing the xml. Please check whether the file at C:\Users|Noha\AppData\Roaming\SDL\SDL MultiTerm\MultiTerm15\WidgetSettings.xml is well formed. Since hexadecimal value 0x00, is an invalid character. Line 1, position1.

I'd appreciate your kind help in solving the a/m error, taking into account that I can access the file (WidgetSettings.xml) in the File Explorer on Windows, but I cannot access it on Notepad.

Thank you very much.

Best regards,

Noha MostafaScreenshot of a forum post on RWS Community titled 'Error Message: An error occurred whilst parsing the xml' with a pop-up error message stating 'An error occurred whilst parsing the xml. Please check whether the file at C:UsersNohaAppDataRoamingSDLSDL MultiTermMultiTerm15WidgetSettings.xml is well formed. Hexadecimal value 0x00, is an invalid character. Line 1, position 1.'



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[edited by: RWS Community AI at 4:39 PM (GMT 0) on 15 Dec 2024]
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    Your xml file seems to have an error. The first character is not valid. open this xml in a decent editor, preferably Notepad++ (install xml extensions there) and check it for validity. It is also possible, that you will already see the wrong first character. The first character of a xml file must be the sign "lower than" (<). On top of this, you should use dedicated xml file settings, as there is no "universal" file type for xml.

    _________________________________________________________

    When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.

    Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.

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  •  

    Your xml file seems to have an error. The first character is not valid. open this xml in a decent editor, preferably Notepad++ (install xml extensions there) and check it for validity. It is also possible, that you will already see the wrong first character. The first character of a xml file must be the sign "lower than" (<). On top of this, you should use dedicated xml file settings, as there is no "universal" file type for xml.

    _________________________________________________________

    When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.

    Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.

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