Hi Paul. Win 7 Prof. Installing the service correctly identified PC name and username. I went to Control Panel-User Accounts and created a password for my account - sdltemp - then uninstalled the app and reinstalled it. Entering the password successfully completed the installation. Now I can remove the temp password. Thanks.
I suggest asking the SDL developer to insert a couple of lines of code to handle instances where there is no Windows logon password, as it is not uncommon for we-freelancers just to have a single 'open' account on our PC.

Hi Simon,

Unknown said:

I suggest asking the SDL developer to insert a couple of lines of code to handle instances where there is no Windows logon password, as it is not uncommon for we-freelancers just to have a single 'open' account on our PC.

This is not something that is possible.  The reason is because we have added a lot more functionality behind the scenes than you realise.  For example, imagine if you could receive an email that contained files, or a zip of files, and be able to click in Outlook or Thunderbird a button that said "Reply with Analysis".  Then have the analysis carried out and added into your reply email without you having to do anything.  This would be very cool... and also very possible because we have created a windows service and a REST API around it so any developer could do this.

In order for a windows service to function like this it has to know who the user is because there is no application running to tell it who you are.  The only way this can happen is via the windows login.

I hope this explains it, but if not we'll do a better job later on.

Regards

Paul