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Every WEB LOOKUP search giving me an "Object reference not set to an instance of an object" error

John Narins

The searches do work, but I have to dismiss this pop-up window every time.

It wasn't doing this when I started the project; I believe that some keystrokes meant to navigate the document in Studio 2017 accidentally corresponded to a Studio 2017 keyboard key combination that changed a setting.

But I don't know what.

Thanks, as always!

John N.
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  • 0
    Hi ,

    Try changing the weblookup keyboard shortcuts? Look in your keyboard shortcuts and sort by the shortcut. This way you can spot any duplicates fairly easily.

    Paul Filkin | RWS Group

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  • 0 in reply to Paul
    Yes, I really should do that.

    But it won't help me solve this problem now that it's arisen, right?

    What changed setting would be likely to cause this? Any idea?
  • 0 in reply to John Narins
    It might do, it all depends what's causing the problem in the first place. It's not always helpful but if you were to provide the error stack we would have more information to go on than just the object reference error title. Click on the little disk symbol when the error comes up and you can save the error stack as an xml file to your desktop. Then attach that file to your post.

    Paul Filkin | RWS Group

    ________________________
    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

  • 0 in reply to Paul

    Fullscreen sdlerror-20171121-17h0m59s.sdlerror.xml Download 
    <SDLErrorDetails time="11/21/2017 5:01:06 PM">
  <ErrorMessage>Object reference not set to an instance of an object.</ErrorMessage>
  <Exception>
    <Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <HelpLink />
    <Source>StudioIntegrationApiWebLookup</Source>
    <HResult>-2147467261</HResult>
    <StackTrace><![CDATA[   at StudioIntegrationApiWebLookup.WebBrowserTabPage.FinishAfterPageLoad()
   at StudioIntegrationApiWebLookup.WebBrowserTabPage.TimerEventProcessor(Object myObject, EventArgs myEventArgs)
   at System.Windows.Forms.Timer.OnTick(EventArgs e)
   at System.Windows.Forms.Timer.TimerNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>SDL Trados Studio</ProductName>
    <ProductVersion>14.0.0.0</ProductVersion>
    <EntryAssemblyFileVersion>14.1.6413.8</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Home</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1033</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>THULEV\-</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>THULEV</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>33415820 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>
    Here it is!
  • 0
    This is most likely related to one of your open Web Lookup tabs. For whatever reason the search in that tab fails (at least partly).

    Try to close the tabs, one at a time, until the error does not appear when you do a search. It would be interesting to hear what tab/page it is that causes the issue.
  • 0 in reply to Mikael Weiner
    I think you were right. I probably opened a tab without realizing it. For other reasons, I restarted the computer and the error is not coming up any more. If I find a search that gives me that error, I'll post it.
    Thanks!