DeepL plug-in not working under Studio 2017

Question

I cannot activate the plug-in despite following all the installation instructions. The plug-in is on the plug-in list but when added in project settings it is highlighted in orange and the following fly-over message is displayed: "The translation provider required for this entry is not installed on this machine". No MT results are available. The language pair is EN-PL. I will appreciate any hints how to work around this problem.

Ewa Duńska · Accepted Answer

It turned out that the message, although misleading, does not affect the performance of the plug-in, so simply ignore it. Hopefully, this will be fixed in the future to avoid confusion.

Paul · Answer

Hi Ewa Duńska , 
 
If you have skype I'd like to take a look at this. The plugin definitely works in 2017 so I'd like to see why you are having this problem and based on your description I don't know the answer. Drop me an email with your skype details and we can take a look. My email is pfilkin@sdl.com

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DeepL plug-in not working under Studio 2017