Exception of type 'System.Exception' was thrown - error when using the SDLX Translation Memory Plug-in for SDL Trados Studio

Hello,

I saw this error on a few machines, including mine. The user goes to Use -> SDLX Translation Memory -> Choose the last option "SDL Translation Management System" and then the error is shown directly when clicking OK.

 

 

This is on Studio 2017. Troubleshooting included:

Make sure Studio 2017 is on latest build

Repair Studio 2017

Uninstall the plug-in and install again. Even re-download from the user's TMS -> My Downloads section (this plug-in gets delivered with SDL TMS)

Nothing worked.

 

What worked was: In TMS under MyDownloads there is a stand-alone SDL TMS TM Maintenance Tool (file name SDLTMSTMMaintenance.2011.0.9090.msi). I downloaded that and installed it. Connected from that tool to the user's TMS server, then tried again from Studio's SDLX plug-in and it worked.

So I think the plug-in has a bug, it is missing some component or something like that. I would like to suggest to have this looked into as it can cause users to not be able to use their TMS TMs which is a big deal.

Thank you

Adrian