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After a crash of Trados, I wanted to reinstall the Deepl application. unfortunately, after downloading it from the SDL Store, the plug in can't be opened at all (no exe.). and I can't install it at all. Can anyone help me?
After a crash of Trados, I wanted to reinstall the Deepl application. unfortunately, after downloading it from the SDL Store, the plug in can't be opened at all (no exe.). and I can't install it at all. Can anyone help me?
after downloading it from the SDL Store, the plug in can't be opened at all (no exe.).
The installer is an sdlplugin file, not an exe. You need to download to your desktop and just double click it which should start the plugin installer wizard.
Paul Filkin | RWS Group
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If the plugin installer does not start try simply copying the sdlplugin file into this location:
c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\15\Plugins\Packages\
I have assumed Studo 2019 because you didn't tell us otherwise.
Paul Filkin | RWS Group
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It is Studio 2019. What can be the reason for the plugin installer not working? I have repaired the installation of Studio on Anjas PC, but am not able to get the plugin installer working...
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Hello Jerzy... the most likely cause is permissions.
Paul Filkin | RWS Group
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Thanks, Paul
I have tried to right click the plugin and select "Open with", then selected the plugin installer, but nothing happened. I will remember the copy & paste method for the future.
_________________________________________________________
When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.
Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.
You could also try the registry... this problem may be coming from leftover registry keys created from previous installations. Please use the Registry Editor and go to this key:
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\SDL\
The Studio 15 folder corresponds to Studio 2019, Studio 5 to Studio 2017, Studio4 to Studio 2015 and anything below that relates to older installations of SDL Trados Studio. If you no longer have those versions installed then please delete the leftover registry entries (Studio2, Studio3, etc)
Paul Filkin | RWS Group
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Design your own training!
You've done the courses and still need to go a little further, or still not clear?
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Dear Paul
Thank you, WOW... Something I did not think of. I knew some other registry paths, which I deleted... HKCU/Software/SDL and entries corresponding to Studio. But I did not touch wow...
Thank you for this very specific info.
_________________________________________________________
When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.
Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.
Wow this sounds really complicate .... Dear Mr. Czopik can you help me again or do you think i could do this on my own? i don't have the courage to go into the system settings....
I'd just copy the plugin into the plugins folder for now. At least you'll get up and running faster.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hi Paul
This is what I've done just now. The plugin appears after that in the project settings, but as soon we try to access it to put the credentials Studio crashes completely. I am at a loss and can't help anymore. Do you think, it would be possible to get a support session tomorrow on this problem?
Many thanks and best regards, Jerzy
_________________________________________________________
When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.
Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.