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Hello! I have a problem with downloading the app. When I try downloading it, there is a field of selecting a version, but there is no drop down list. Because of this, the "continue" button doesn't work. Could you help me please?
Anna.
Hello! I have a problem with downloading the app. When I try downloading it, there is a field of selecting a version, but there is no drop down list. Because of this, the "continue" button doesn't work. Could you help me please?
Anna.
There is no "Language Cloud" app... so I'll hazard a guess you mean this one?
https://appstore.sdl.com/language/app/sdl-machine-translation-cloud/941/
This seems to work ok for me:
So I suggest you try changing the resolution of your screen, or a different browser... or even clear your cache just in case.
Paul Filkin | RWS Group
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Hi Paul, I am having the same problem.
I don't use the app, just the plugin, but a client (a freelancer, not corporate) brought up to me that she can't install it either. She pays for the engine as far as I know.
This is what she said:
"I got in touch with them [SDL], we had a remote session today and I could download what they recommended - the NMT (SDL Machine Translation Cloud app), however, neither open nor extract it. She then said:
Thank you for the time spent in the remote session. We could not install the plugin due to insufficient administrator rights. Please address the issue to the IT responsible."
My advice to her is to use the builtin plugin since she probably won't use the full capabilities of the cloud app anyway.
I thought you should know.
