Hello @Manuel Hörmann

Can you make sure that you don't have any previous versions installed.

I have just ran the latest version against CU5 

and i'm not having any issues

Hi Steve! 

Thanks for your feedback! I made sure that only the latest version is installed. 
Still no improvement. Thanks for helping!

Best regards,
Manuel

Hello @Manuel Hörmann ,

Thanks for the update- I have checked this again and found a different issue which is now logged as sdlcom2861

With regard to the app not starting- you  do need to have admin rights on your machine.

Can you confirm whether you do have local admin rights or not?

Hi , 

Thanks for re-checking this! I do have local admin rights. Still no (fresh)start.
Please also refer to the video.

Best regards,
Manuel

Hi @Manuel Hörmann

Please go to control panel and remove ALL versions of Trados Analyse.

Restart your machine and then reinstall the relevant version and they right  click and run as administrator.

Also for the record- do you have problems with both the standalone version and from within Studio?

Which version of Studio are you running?

Are you sure you mean Trados Analyse and not Freshstart?
I have started the app with right click as administrator and nothing happens.
Restart and re-install did not help either :/
I am running the latest Studio version (CU8). But it didn't work before either.

Hi Lyds

Just downloaded the latest version for Studio 2021/2022 and it seems that this problem still exists.

When you launch the program, nothing happens, not even when launched as Admin.

And there are no previous versions installed on this PC. I tried on two different machines with the same result.

Looks like this app needs an update

Best regards
Walter

Hi Lydia Simplicio 

Any news about this?

Hey Walter Blaser 

I retested and I agree with you, something is not as it should.
I will raise an item and get it addressed - SDLCOM-4436

Please watch this post for an update 

Lyds