Hi Dokyoung Won

Can you please try the download the download of the app from Trados studio -welcome view - appstore integration ?

Best regards, 

Loredana

Hi Dokyoung Won

Can you please try the download the download of the app from Trados studio -welcome view - appstore integration ?

Best regards, 

Loredana

Thank you very much for your response, Loredana. 

I followed your guidance to download the app from the AppStore via Trados Studio 2021. Unfortunately, I was not able to download this specific app. There were a couple of apps I was able to download from the AppStore, such as Productivity Score at random. I guess not all apps were under the influence of this error, which confused me regarding proper access to the designated resources. My only guess is the app was not compatible with my version of Trados Studio.

I appreciate your taking the time to review the issue.

Peace.

If the download keeps failing, you can also get the converter directly from the developer website: www.cerebus.de/.../index.html

Thank you so much for your suggestion.

It works. Now, I am able to use the app.

I appreciate your taking the time to comment on it.

Peace.