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To RWS Support
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Hi,
Since upgrading to Trados Studio 2021 SR2 - 16.2.8.9097 the DeepL plugin is not working.
Error message:
Setting the property System.Windows.ResourceDicitonary.Source threw an exeption. line number 20 and line position 6:
Can you please let me know how to fix this?
Thanks.
Kind regards,
Marianne
Marianne van der Meulen
I think the best approach is to remove the plugin completely and reinstall from the integrated appstore. Please close Trados Studio, delete these files/folders:
c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\16\Plugins\Packages\DeepL Translation Provider.sdlpluginc:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\16\Plugins\Unpacked\DeepL Translation Provider\
c:\Users\[USERNAME]\AppData\Local\SDL\SDL Trados Studio\16\Plugins\Packages\DeepL Translation Provider.sdlpluginc:\Users\[USERNAME]\AppData\Local\SDL\SDL Trados Studio\16\Plugins\Unpacked\DeepL Translation Provider\
c:\ProgramData\SDL\SDL Trados Studio\16\Plugins\Packages\DeepL Translation Provider.sdlplugin c:\ProgramData\SDL\SDL Trados Studio\16\Plugins\Unpacked\DeepL Translation Provider\
Now reinstall by downloading within the integrated AppStore in Trados Studio.